At Double Koi Tea Company, we try our best to provide our customers and business partners with the best customer service possible. Please feel free to explore our "Questions and Answers" section to find answers to some of the most frequently asked questions.

If you would like to reach us, please feel free to contact us at info@doublekoi.com.


Privacy and Security

Certified Organic and USDA - National Organic Program (NOP)

Shipping Information and Return Policy

Payment Options and Ordering Options

Gift Certificates

Infusing Instructions and Tea Storage

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